Refund and Cancellation Policy

Last Updated: July 26, 2026

Thank you for choosing Kaijova LLC ("Company," "we," "us," or "our"). Because our Platform operates as a software-as-a-service (SaaS) solution with immediate resource provisioning (CRM hosting, Voice AI allocation, and communication pipelines), we enforce a strict refund policy.

1. Subscription Cancellations

  • Self-Service Cancellation: You can cancel your subscription at any time through your account dashboard or by contacting [email protected].

  • Billing Cycle: Cancellation stops future renewals. You will retain full access to the Platform until the end of your current paid billing cycle.

  • No Prorated Refunds: We do not offer prorated refunds or credits for partial months of service or unused platform features.

2. No-Refund Policy

  • All Sales Are Final: All subscription fees, setup fees, custom Voice AI provisioning fees, and usage-based communication charges (SMS/Email credits) are non-refundable.

  • Free Trial Responsibility: If you participate in a 14-day free trial, you must cancel your subscription before the 14th day expires to avoid being automatically charged. Once a trial converts to a paid subscription, the fee is non-refundable.

3. Chargebacks and Payment Disputes

  • Contact Us First: If you believe you were billed in error, you must contact [email protected] immediately to resolve the issue.

  • Account Suspension: Raising an unjustified dispute or chargeback with Stripe or PayPal will result in the immediate and permanent suspension of your Platform account and CRM data access.

@ Copyright 2026 - Kaijova LLC| All rights reserved.

30 N Gould St Ste N, Sheridan, WY 82801

[email protected]

(424) 484-1260

Kaijova LLC is officially registered in Wyoming, USA.

All pricing is displayed and processed securely in USD currency.